IT System Operator (m/f/d) in Kosice
With your knowledge...
- you take care of the monitoring and reporting of our customers' infrastructure, including servers, networks, databases, SAP and other critical systems.
- you keep a constant eye on the operating systems, databases, SAP systems in all their operational and security-related aspects
- you ensure that ticket support runs smoothly and thus guarantee the operational readiness of our customers.
- you carry out an analysis and initial assessment of security alerts and support the implementation of initial mitigation measures.
- ensure the timely escalation of complex technical queries to the relevant departments.
- In addition to ITSM event management, you will also be responsible for proactive maintenance work, including the review and improvement of security measures.
You will achieve this by...
- a university degree in computer science or an equivalent qualification.
- basic knowledge and initial experience in infrastructure monitoring, particularly in the areas of security, infrastructure monitoring and SAP security.
- initial knowledge of encryption technologies, firewalls, threat intelligence, vulnerability management and other security solutions and systems.
- Application of a systematic and results-oriented methodology, with a focus on customer centricity.
- Proof of flexibility and a very good command of written and spoken English; knowledge of German is an advantage.